Shipping policy
Last Updated: April 2025
At My Riwayat, we strive to deliver your favorite ethnic styles as quickly and safely as possible. Please read below to understand how shipping works for our store.
🚚 Courier Partners
We ship all orders through trusted and reliable courier partners including:
shiprocket
Or any other reputed courier service based on your location and serviceability.
Once your order is dispatched, you will receive a tracking number via email or SMS to monitor your parcel in real-time.
⏳ Shipping Timelines
Order Processing Time: 2–5 business days (excluding Sundays & public holidays)
Delivery Time:
Metro Cities: 7-10 business days
Non-Metro & Remote Areas: 7–15 business days
Please note, these are estimated timelines and may vary slightly due to unforeseen circumstances like weather, courier delays, or regional issues.
🌍 Shipping Availability
We currently ship across India.
International shipping is not available at the moment, but we’re working on it for the future.
📦 Packaging & Dispatch
All our products are packed with utmost care under strict supervision to ensure they reach you in perfect condition. However, once dispatched, My Riwayat is not liable for any loss, damage, or theft during transit.
Our responsibility ends once the parcel is handed over to the courier partner.
💰 Shipping Charges
Prepaid Orders: Shipping is free for all prepaid orders above ₹999.
Orders Below ₹999: A flat shipping fee of ₹69 may apply.
COD Orders: Additional COD charges may be applicable at checkout.
⚠️ Additional Charges
In rare cases, Octroi, entry taxes, or other local/state levies may apply at the time of delivery. These charges are to be borne by the customer and are not included in the order total.
📌 Order Tracking
Once your order is shipped, you will receive a tracking link via email or SMS. You can also track your order anytime using the “Track My Order” option on our website.
If you don’t receive your tracking details within 5 days of placing the order, please contact us at:
📩 support@myriwayat.com
📍 Delayed or Undelivered Orders
In rare cases of delayed or undelivered shipments, we request you to contact our support team with your order ID. We’ll work with the courier service to resolve the issue at the earliest.
Have more questions about your delivery?
We’re just an email away at support@myriwayat.com.
